How do Apply a Credit Card Payment to a Direct Bill (A/R Invoice)

There is no way to 'Add a Credit Card' to the A/R menu to pay off a Direct Bill account at this time (we are working on it, though).

In the meantime, here is what we recommend:

1. Create a new reservation for a guest called 'Direct Bill by Credit Card' and then cancel it immediately.
2. When you receive a credit card for payment against a Direct Bill account, find the 'Direct Bill by Credit Card' reservation.
3. Add the credit card (if necessary) in the guest-data page and charge the credit card/Apply Payment (i.e. folio balance) in the folio page for the total amount owed on the Direct Bill account. (We recommend a new ‘reservation’ for each account.)
4. Then, apply a negative payment against the folio using the 'Write Off' to balance the 'fake reservation' to zero. This allows the MyCard system to actually charge the credit card and place the money into your merchant account.
5. With this credit card charge complete, go to the A/R menu and choose the Direct Bill you want to pay off with the credit card just charged. In the field titled 'Check Amount', write the amount charged on the card. Then, in the Payment Type, choose 'Write Off' and in the 'Description' write that this was charged to ‘Direct Bill by Credit Card', the date, and also include the last 4 digits of the credit card number so you are able to review in the future; if necessary.

While the above solution is not as elegant as we desire, it does work correctly from an accounting perspective. Expect the ability to 'Add Credit Card' to Groups, House Accounts and A/R menu in the near term. To read a summary for how to perform a similar feat for Group Folios, click here.

For information about how to manage authorizations and folios, click here.