BookingCenter | MyPMS Multi-Folios

Multi-Folios in MyPMS

Credit cards are usually set as the default payment type on the secondary folio so that all charges except room and tax should are set to go to the secondary folio. The payment method for the reservation is then usually left as the same credit card, separate credit card, or a Direct Bill such as:Expedia. If there is a Direct Bill, the CC would not have been authorized for any amount at check in, as there is no authorization required.

All properties should always apply room and tax to the primary folio and incidentals to the secondary folio. In this way the authorizations will always work correctly. If the charge is declined on the secondary folios, try transferring the balance to the primary folio and put the charges through on that one. If they are using a 'single use credit card' (such as WorldRes, Expedia, and Traveliocty use for Net Rate payments) keep in mind that it can only be used for a SINGLE authorization.

MyPMS can adjust an authorization amount AFTER an authorization has been obtained only for Visa cards - not for American Express, MasterCard, nor other cards. The policy of the issuing bank governs whether this is even allowed by calling the bank. This is definitely an area where we feel the CC companies should address.

To view an authorization, from a Guest Data page, select the credit card in question and then Edit then Go. This will take you to the credit card screen where the authorization number and amount should be displayed at the bottom.

Contact support@BookingCenter.com or call us if you need further assistance.