Connect your PMS to over 700 unique Guest Services
BookingCenter interfaces with various Guest Services devices in order to integrate an ever-growing list of hundreds of hotel guest services systems including PBX, voice mail, call accounting, in-room Internet access, point-of-sale (POS’ such as Micros, Aloha, Squirrel, Aireus, Digital Dining, and dozens of others), in-room movie, keyless entry, mini-bar, and energy management systems.
The cloud-based MyPMS can interface to more Guest Service devices via our Guest Services Module.
Which Guest Services do we support?
In-Room Internet Usage
Keyless Entry Systems
Point of Sale (restaurant & bar)
How does the Guest Services Module Work?
MyPMS Property Management Systems can support any POS system in Comtrol Supported Guest Services Devices. For details on the specific features that the Guest Service supports such as, enforcing a ‘credit limit, see the details of each device.
- In a 2-way, real-time method by working with the Lodging Link standard built on the Universal Hospitality Language Layer (UHLL) MyPMS can connect any of the third party guest service products that we support or LodgingLink supports. On premise at the property is a PC setup as the Guest Services computer (alternatively, a property can purchase a stand-alone ‘LodgingLink Premier embedded system box, though we don’t usually recommend this).
- This computer is connected via TCP/IP or a serial cable running between the Guest Services PC and the device itself. Bi-directional capabilities are built into the interface, so issues like flow control and ack/nack are set in LodgingLink according to vendor’s descriptions. As guests are checked in & out, and the services are used, that service is automatically posted to the Folio or to the guest service device.
- . BookingCenter will not know but this information is found in the LodgingLink notes on the actual certified interface, or by asking your Guest Service manufacturer directly about features they support for COMTROL/LodgingLink.