Manage bookings, availability, rates, OTA Channels, access, and agents in one place
A growing number of “non-traditional” hospitality companies are using BookingCenter to manage their bookings, OTA Channels, guest access, bills/paymensts, and reporting in one place.
Built from over 25 years supporting property management and central reservation services, BookingCenter’s tools and processes are time-tested and secure. Our tools manage the day–to–day centrally and/or via an Owners area for individual Owners.
Thus, your Owners can manage their own bookings and OTA Channels, or you can do so for them. Either way, flexibility allows you to grow your portfolio by offering choice in operations and marketing to each Unit/Owner.
Integration with HOA Front Desk: Seamless booking integration with the Front Desk PMS with Owner login to view bookings, access/modify door codes, track transactions and get reports.
Booking and Guest Management: Create detailed reports and statements, send customized letters, capture pictures/licenses, and track guest history.
Website Booking Engine and Portal: Sell your units online and showcase your property with website portal and online booking management area.
Channel Manager: Connect to major OTA and GDS Channels, AirBnB, VRBO, Google, and TripAdvisor with control over rate and availability allocations to all channels.
Concierge Services:A sleek, mobile-friendly Concierge website for your Guests with a fully integrated Request and Incident Tracking System for Staff.
Owner Unit Management
Perfect for the non-traditional hospitality owner with one or more self-serviced units. Your guests can go directly from an online booking to checking in at the front desk without your involvement.
- Integration with HOA Front Desk: Seamless booking integration with the Front Desk Property Management System. .
- Synchronized Availability Updates to all Channels when rate and availability changes are made.
- Automatically generated codes unique to each booking (ie, only available from the checkin time to checkout time), and can be mapped to work with shared doors, such as the front door, side door, etc so that the single code is part of an ‘access list’ that works for shared doors.
- Cloud-based, manage from any desktop, tablet or mobile device for anywhere, anytime access.
- Complete reporting gives you the ability to track Occupancy, Bookings, Arrivals, Departures, and transactions (payments and charges) and more.
- Send automated, customized pre-arrival and post stay Letters - booking confirmation, registration, electronic signature, etc.
- Owner Login to view bookings, manage access codes, run reports, etc
Owner Unit Programs
Owner Connect Program
Owner login for managing rates, availability, and bookings with seamless ‘sync’ to the HOA Front Desk Booking System
Manage Rooms or Units by Owner with commission, payment, and expense tracking. Owners can login to their portal to view bookings, track transactions and get reports. rates, availability, and bookings seamlessly stay in ‘sync’ with the HOA Property Management System (PMS).Owners can <optionally> manage their own OTA Channels and Booking Engines, as well.
Sell your unit(s) online and automate the booking process with seamless integration to your HOA Front Desk Booking System.
Managing bookings, selling through online channels, communicating with guests and sending details to the hotel can be time consuming. When you partner with BookingCenter, we take away the stress of managing these details with an easy-to-use Channel Manager, automatic booking import to your HOA Front Desk, and an easy rate and availability management tool.
Our dedicated team will get you set up and connected and determine the right mix of online distribution channels. We provide 24 x 7 support for customers participating in this program, so you can be assured that your availability ‘calendar’ is always in sync, your rates always updating in ‘real time;’ and all booking info is kept accurate.
Add additional services for a complete Booking System
Affiliate and ‘Social Media’ Marketing
Simple and secure Marketing Services Organization (MSO) promotes your property through affiliate networks and social media (Facebook, Google Analytics, LivingSocial, Groupon, etc).
Online Payment Management
BookingCenter can setup the property with our POS Module, which provides payment processing for online payments via credit cards to your merchant account.
Rate Yield Management
Automate rate changes to your Website, and/or GDS and OTA Channels – based on pre-defined Occupancy and/or Time patterns.
Online Booking Solutions
BookingCenter provides three approaches for WordPress developers or 'self catering', non-traditional lodging groups looking for an end-to-end solution.
Concierge Website
A sleek, mobile-friendly Concierge website for your Guests with a fully integrated Request and Incident Tracking System for Staff. Instead of the tired old 'brochure' website, easily add an interactive Concierge website for each Unit that increases Guest satisfaction and enables mobile access to all amenities.
Portal Website
Ideal for the property owner with units in multiple locations. This complete solution is responsive, mobile friendly, highly customizable and is integrated into your PMS (if applicable), OTAs, and payment gateway. Guests check availability, rates, amenities, activities, regions, cities, etc for a group of Unit(s) and return only those units meeting the criteria selected.
Booking Engine
Individual Local and Destination Website(s), an unlimited number of websites can be activated for Online Bookings using simple cut and pasting of links. Thus, participation in other local initiatives (Real Estate websites, Chamber of Commerce, Visitor’s Bureau, direct Agents, etc) is powered.