Streamline the booking process. Speed up Check-in.

Mobile Self Check-in

BookingCenter offers flexible tools to transform your Front Desk paradigm with Self Check-in, Digital Document Signing, Mobile Concierge, or Kiosk Tablet Check-in. The process is fully integrated with MyPMS with synchronized status updates, customized messaging. ​

Contact us for more information or a FREE DEMO!

Create a Touchless, Paperless Front Desk Experience

Move beyond the traditional Front Desk – property management is about service. By eliminating the traditional stop at the front desk, staff can focus on what matter’s most – the guest!  Plus, many guests want the flexibility to interact with hotels in a variety of ways, whether by texting a request, an early check-in, or by unlocking their guest room with keyless entry powered by a mobile app. 

SElf Check-in

Update booking and payment details, check-in and get room entry details on any mobile device.

Tablet check-in

Perfect for properties who use Self-Check in as a supplement to the Front desk check-in process at a designated mobile check-in area. 

Online and onsite payments via a secure, PCI-compliant gateway and/or an EMV Swipe/Dip/Tap device.mycard

Digital Signature

Send, Sign and Store unlimited Digital Documents. All docs are securely stored with the booking, forever.

SMS Messaging

Use SMS ('text' messaging) to deliver immediacy to your Guests.

immediate notifications

Our mobile app notifies when guests check-in, digitally sign a document, need assistance, or submit a request (among other events) with MyGuest,

Self Check-in System Options: Mobile and Kiosk

Customers of BookingCenter’s MyPMS can add either of the Self CheckIn options to their existing installations.  Both come with complete setup and training, which includes customized setup of the necessary Self CheckIn screens and integration with your confirmation and registration process. 

Mobile Self Check-in System

Lets Hotel Guests Bypass Front Desk

Mobile Self Check-in is a ideal for properties who want guests to bypass the front desk completely by checking-in on their mobile device and going straight to their room. On Check-in date, the guest receives an Email and SMS with Self Check-in details and a secure access link to MyBooking, our secure guest access portal.

Perfect for properties who use Self-CheckIn as a convenience or to supplement a ‘front desk’ environment.  This system doesn’t print key cards, rather uses a field in the Room setting to offer either a code or directions to access the specific Room/Unit assigned. Assumes credit card payments are handled by Staff or check in occurs separate from e-payment (to keep the system outside hotel’s PCI scope).

Kiosk Self Check-in System

Speed up Front Desk Check-in

Perfect for properties who use Self-Check in as a supplement to the Front desk check-in process at a designated mobile check-in area. 

This approach uses an internet device to ‘greet’ guests at a location.  The kiosk may include e-payment terminals, physical key printers for door access, and paper printers.  Kiosk systems are designed for guests to look-up booking(s), ‘dip’ credit cards for authorizations, check-in, and print key cards or download app for low energy Bluetooth locks to gain room access.  BookingCenter expects the customer to create their own ‘physical’ kiosk container, but does help with branding the UX and connecting all required technology.

  • All software solution. MyPMS Integration.
  • Optimized for the mobile device of the traveler
  • Automatic payment authorization
  • Unique access instructions per room, allowing detailed instructions for mix of hotel and rental units.
  • Keyless doors recommended, ‘keyed doors’ with instructions; or a mix of both.
  • eSign Digital Signature - Custom Registration and Confirmation
  • Automated SMS Messaging
  • Integration with MyGuests guarantees process oversight.
  • All software solution. MyPMS Integration.
  • Total automation allows for EMV ‘dipping’ to capture credit cards and Key Card delivery, supporting legacy doors.
  • Automatic payment authorization
  • Dedicated infrastructure allows for self-managed guest experience with branded ‘look and feel’.
  • Can replace Front Desk operations entirely.
  • eSign Digital Signature - Custom Registration and Confirmation
  • Automated SMS Messaging
  • Integration with MyGuests guarantees process oversight.

NOTE: The tablet system assumes credit card payments are handled by Staff or check in occurs separate from e-payment (to keep the system outside hotel’s PCI scope).

The tablet system doesn’t print key cards, rather uses a dynamic or fixed pass code system for electronic locks (sold and installed separately).

MyGuest Integration

When added to MyGuest , the Self Check-in process uses ‘push notifications’ to notify staff when guests Check In, as well as manage any error such as a Guaranteed By credit card declined, a room not assigned, cancellation, or Guest editing their details.  

SMS Messaging

Adding the SMS Module to Self Check-In delivers immediacy to your Guests.  Self CheckIn comes with 24 x 7 Support and all Upgrades to the service.

Manage Self Check-in from anywhere.

Get immediate updates and notifications.

With the MyGuest Manager App, get immediate alerts and notifications when guests check-in, digitally signs a document, needs assistance or submits a request.

Our Downloadable iOS app let’s key staff receive immediate alerts via ‘push’ notifications and monitor requests in real-time from anywhere via a smart phone. 

Learn more about MyGuest Mobile Concierge and Request System

MyGuest Manager Dashboard lets you track requests, assign to staff and communicate with staff and guests all in one place.

Let us help you choose the right Interfaces and Modules for your system. Contact us today!

 

Compatible with:  MyPMS | Desktop PMS | Channel Manager